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Privacy Policy

Last Updated: 22/08/2026

Welcome to Alberto Pitalua's official website ('we', 'our' or 'us'). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit www.albertopitalua.com (hosted via Hostinger) and purchase artwork, prints, or services.

1. Information We Collect

We collect information directly from you when you interact with our website or place an order:

  • Personal Details: Name, email address, phone number, billing address, and shipping address.

  • Order & Transaction Details: Items purchased, order history, and custom commission details.

  • Payment Information: Payment details (credit card numbers, PayPal details) are processed securely through our third-party payment gateways (e.g., Stripe, PayPal). We do not store or host complete payment card numbers on our servers.

  • Technical Data: IP address, browser type, device information, and site browsing activity automatically collected via cookies and server logs hosted on Hostinger.

2. How We Use Your Information

We use your data solely to operate our art business and provide you with seamless service:

  • Fulfillment: Processing payments, shipping physical products, and communicating about your order or custom commission status.

  • Customer Support: Answering your inquiries, refund requests, or custom artwork quotes.

  • Site Optimization: Monitoring traffic, preventing fraud, and improving shop usability.

  • Marketing Communications: Sending news about shop updates, print drops, or exhibitions only if you explicitly opt in to our newsletter. You can unsubscribe at any time.

3. Hosting & Infrastructure (Hostinger)

Our website and online shop are hosted on Hostinger. Hostinger provides the server infrastructure, web hosting, and security tools that allow us to run our shop.

  • Hostinger may process and store technical data (such as server logs and IP addresses) to maintain site performance, system stability, and protection against malicious traffic/DDoS attacks.

  • Your data is processed securely in compliance with applicable global data privacy regulations (such as GDPR where relevant).

4. Third-Party Service Providers

We never sell, rent, or trade your personal information. We only share necessary data with trusted service providers to complete your orders:

  • Payment Processors: (e.g., Stripe, PayPal) to handle secure transaction processing.

  • Shipping Carriers: (e.g., USPS, FedEx, UPS, DHL) to deliver your physical artwork to your address.

  • Analytics & Marketing Tools: (e.g., Google Analytics, Mailchimp) to analyze site traffic or manage our newsletter list, if applicable.

5. Cookies & Tracking Technologies

Our site uses cookies to enhance your browsing experience, keep track of items in your shopping cart, and analyze web traffic.

  • You can adjust your browser settings to disable or decline cookies, though some features of the online store may not function properly as a result.

6. Data Retention & Security

  • Security: Hostinger provides SSL encryption (HTTPS) across our site to safeguard data entered into forms and checkouts.

  • Retention: We retain customer order records for legal, tax, and accounting purposes for as long as required by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the personal information we hold about you.

  • The right to withdraw consent for marketing emails.

  • The right to request details on how your data is processed.

To exercise any of these rights, please contact us at albertopitaluart@gmail.com.

8. Contact Us

If you have questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to:

Alberto Pitalua

Email: albertopitaluart@gmail.com

Website: www.albertopitalua.com